Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the website operated by Aspient Technologies (“we”, “us” or “our”) and, except where a separate signed agreement applies, the services we provide. By accessing this website or engaging us, you agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree with these Terms, please do not use the website or our services.

2. Services

We provide software engineering, AI & machine learning, cloud, web and mobile development, process automation, UI/UX design and related technology consulting services. The specific scope, deliverables, timelines and fees for any engagement are defined in a separate proposal, statement of work (“SOW”) or order accepted by both parties.

Information on this website — including descriptions of services, sample work and capability demonstrations — is provided for general information only and does not constitute a binding offer. We may modify, suspend or discontinue any part of the website at any time.

3. Engagements & Proposals

Engagements begin once both parties accept a written proposal or SOW. Each SOW will typically set out:

• Scope & deliverables — the work to be performed and the outputs to be delivered.
• Timeline & milestones — estimated schedules and acceptance checkpoints.
• Fees & payment schedule — pricing model (fixed-price, time & materials, or retainer) and invoicing terms.
• Assumptions & dependencies — what we rely on from you to deliver on time.

Estimates and timelines are made in good faith based on the information available at the time and may be adjusted if scope, requirements or dependencies change. Any change to agreed scope will be handled through a mutually approved change request, which may affect fees and timelines. In the event of a conflict between a signed SOW and these Terms, the signed SOW prevails for that engagement.

4. Intellectual Property

Unless the applicable SOW states otherwise, ownership of custom deliverables created specifically for you transfers to you upon full payment of the related fees. Until full payment is received, we retain all rights in such deliverables.

We retain ownership of our pre-existing materials, tools, frameworks, libraries, know-how and any general methods, techniques or components we develop or use across engagements (“Background IP”). To the extent our Background IP is incorporated into a deliverable, we grant you a non-exclusive, perpetual, royalty-free licence to use it as part of that deliverable.

Third-party and open-source components are licensed to you under their respective licences. The content, trademarks, logos and design of this website remain the property of Aspient Technologies or its licensors and may not be copied or used without permission.

5. Client Responsibilities

To enable us to deliver effectively, you agree to:

• Provide timely access to information, systems, accounts, credentials and stakeholders we reasonably need.
• Review deliverables and provide feedback or approvals within the timeframes set out in the SOW.
• Ensure you have the rights and consents necessary for any data, content or materials you provide to us.
• Use our services and any deliverables lawfully and in accordance with these Terms and applicable regulations.

Delays or omissions in meeting these responsibilities may affect timelines, deliverables and fees, and we are not liable for outcomes resulting from inaccurate or incomplete information you provide.

6. Payment Terms

Fees, currency, billing cycle and payment schedule are specified in the applicable SOW. Unless stated otherwise, invoices are payable within thirty (30) days of the invoice date.

• Fees are exclusive of applicable taxes (including GST), duties and levies, which are your responsibility unless stated otherwise.
• We may charge interest on overdue amounts and suspend work or deliverables until outstanding invoices are settled.
• Third-party costs (such as cloud hosting, licences or subscriptions) are passed through or reimbursed as agreed.

Except as required by law or expressly stated in an SOW, fees paid are non-refundable.

7. Confidentiality & NDA

Each party may receive confidential information from the other in connection with an engagement. Both parties agree to keep such information confidential, to use it only for the purpose of the engagement, and to protect it with the same care they apply to their own confidential information.

Confidentiality obligations do not apply to information that is or becomes public through no fault of the receiving party, was already lawfully known, is independently developed, or is required to be disclosed by law or court order. Where a separate non-disclosure agreement (NDA) is signed, that NDA governs the handling of confidential information.

8. Warranties & Disclaimers

We warrant that our services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards. Where stated in an SOW, deliverables may be covered by a limited defect remediation period during which we will correct material defects that you report.

Except as expressly set out in these Terms or an SOW, the website and our services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the website or services will be uninterrupted, error-free, or free of harmful components, and we make no guarantee of any specific business result.

9. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or relating to these Terms or our services, even if advised of the possibility of such damages.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to an engagement will not exceed the total fees paid by you to us for that engagement during the three (3) months immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless Aspient Technologies, its directors, employees and contractors from and against any claims, liabilities, damages, losses and reasonable expenses (including legal fees) arising out of or related to: (a) your misuse of the website or services; (b) your violation of these Terms or applicable law; or (c) content, data or materials you provide to us, including any claim that they infringe the rights of a third party.

11. Term & Termination

These Terms apply while you use the website or have an active engagement with us. Either party may terminate an engagement as set out in the applicable SOW, or for material breach that remains uncured for a reasonable period after written notice.

On termination, you agree to pay for all services performed and costs incurred up to the effective date of termination. Provisions that by their nature should survive — including those relating to intellectual property, confidentiality, warranties, liability, indemnification and governing law — will survive termination.

12. Governing Law

These Terms and any engagement are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles. Subject to any dispute-resolution process agreed in an SOW, the courts located in Tamil Nadu, India shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or our services.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. Continued use of the website after changes take effect constitutes acceptance of the revised Terms. For active engagements, the terms in force at the time the relevant SOW was signed continue to apply unless both parties agree otherwise.

14. Contact Us

If you have questions about these Terms, please contact us: